Rufus Guides may be returned for a full refund if returned within 10 days of the date the Guide was shipped. Returns unaccompanied by original documentation will not be honored. All Rufus Guides must be in new condition, without having been used or altered in any way. Returns must be sent postage paid. Rufus Guides is not responsible for any product that is not returned in this manner. Rufus Guides will refund the purchase price of product plus applicable tax when returned within the time and manner specified above. Original shipping costs are not refunded. Refunds shall be made in the same form of payment the original purchase was made, i.e. the refund will be credited back to the purchasing PayPal account. Applies to retail purchases only. All returns should be sent to:
1425 Cole Street
San Francisco, CA 94117
Click Here to contact us and inquire about the cost of shipping outside the continental United States.